Billing Error

GetHuman1002398's customer service issue with Marriott Hotels and Resorts from August 2018

Help me with my issue
The issue in GetHuman1002398's own words
Get an erroneous charge removed*reversed ... Hotel: JW Parq Marriott Vancouver*** Smithe Street, Vancouver, V*B *R* Canada*Check-in: Aug. *, *****Check-out: Aug. *, *****Ref.: Rocky Mountaineer RMV*******You have placed an unexplained charge on my Bank of America *VISA **** **** credit card in the amount of $*.** (USD) ($* CAD?)*We took nothing from the room, and, at check-out, *I verified "no charges" during check-out at the front desk.*Please explain this alleged charge, and correct this error*by reversing the charges on my credit card.*Thank you.*Frank McAninch, Huntington Beach, California*phone: ***-***-**** * cell: ***-***-*****email: *****@***.com
reverse the charges on my credit card
tried to find an email address but they do not publish any
I have an issue with Marriott Hotels and Resorts too
How GetHuman1002398 fixed the problem
Dispute the charge with your bank, do not wait for Marriott
Please help with my Marriott Hotels and Resorts issue
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Marriott Hotels and Resorts

None (We took nothing from the room)
Customer service issue
Reported by GetHuman1002398
Aug 17th, 2018 - a yr ago
I have an issue with Marriott Hotels and Resorts too
Fixed
GetHuman1002398 shared how to fix
Seen by 6 customers so far
Similar issue to 72 others
0 customers following this
Items needed
Who made the booking
Booking reference
Billing address
Email address on the account
Loyalty program number (if applicable)
Timeline
GetHuman1002398 started working on this issue
Aug 17th, 2018 12:46am
GetHuman1002398 indicated the issue is not fixed yet.
Aug 18th, 2018 8:03pm
GetHuman1002398 indicated the issue is not fixed yet.
Aug 18th, 2018 8:08pm
GetHuman1002398 indicated the issue is not fixed yet.
Aug 18th, 2018 8:14pm
GetHuman1002398 confirmed the issue is fixed. Hooray!
Aug 23rd, 2018 3:30pm