******** YL*** beef pie with marrowbone. I ordered this for Boxing Day lunch, order no...

GetHuman1833362's customer service issue with Marks & Spencer from December 2018

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The issue in GetHuman1833362's own words
******** YL*** beef pie with marrowbone. I ordered this for Boxing Day lunch, order no.**********.**On opening the box to put into the oven, I noticed that this product contains bacon. I have no tolerance to pork or pork products. I do not remember the brochure mentioning bacon or I would not have ordered it.**As a consequence I could not have the same meal as my guests and had to use the left over turkey from Christmas Day for my meal.**I am not happy with this purchase, bacon is mentioned on the description on the top of the box, but not on the side and described as beef pie with marrowbone, no mention of bacon.**My guests thoroughly enjoyed the pie but I could not.**Not what I would expect from M&S.

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Marks & Spencer

Customer service issue
Reported by GetHuman1833362
Dec 26th, 2018 - 3 years ago
Not resolved
Seen by 32 customers so far
Similar issue to 59 others
0 customers following this

Timeline

GetHuman1833362 started working on this issue
Dec 26th, 2018 6:20pm

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