I have just connected a new device to replace the old one that was not working. Could...

GetHuman5869303's Technical Support issue with MagicJack from March 2021

Help with my MagicJack issue
The issue in GetHuman5869303's own words
Please indicate what I have to do to get the new device to work. My MAJIC jACK SERVICE EXPIRES ON **ST jANUARY, ****. cOULD THE NEW DEVICE BE USED AND THE SAME TERMS AS IT RELATES TO THE EXPIRY DATE. tHE OLD DEVICE WAS NOT WORKING AND I HAD TO REPLACE IT. ... I have just connected a new device to replace the old one that was not working. Could you please activate the new device
Please could you resolve this matter as I need to make calls to my family urgently
Everything is in place with the new device, as it is already connected to my computer
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MagicJack

Technical Support issue
Reported by GetHuman5869303
Mar 20th, 2021 - 2 months ago
Fixed
Seen by 4 customers so far
Similar issue to 1597 others
0 customers following this
Items needed
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Timeline

GetHuman5869303 started working on this issue
Mar 20th 10:40pm
GetHuman5869303 confirmed the issue is fixed. Hooray!
Mar 22nd 8:15pm