Dear Sir* Madam* My name is Alvin Samuel, presently I'm...

GetHuman1691511's customer service issue with MagicJack from December 2018

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The issue in GetHuman1691511's own words
Dear Sir* Madam* My name is Alvin Samuel, presently I'm now residing in Antigua and Barbuda. On ******* about **:**-**** am. I tried to renew my magic jack service with tel* (***)-***-**** and having done so it didn't state whether or not the transaction went through. However, I contacted my bank who confirmed that the said transaction was successful and it was duplicated. At the time of this report made I am unable to use the service in which I paid for. Please reverse the duplicated transaction and please fix my service or reimburse me in full with both transactions if my problem cannot be address. I can also be contacted at *****@***.com* (***)-***-****
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Customer service issue
Reported by GetHuman1691511
Dec 4th, 2018 - a mon ago
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Seen by 2 customers so far
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GetHuman1691511 started working on this issue
Dec 4th, 2018 11:25pm