* issues:**) Ever since an update was performed on my USB Magic Jack unit (original sty...

GetHuman1195386's customer service issue with MagicJack from September 2018

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The issue in GetHuman1195386's own words
* issues:**) Ever since an update was performed on my USB Magic Jack unit (original style one, version *.**.***.*), it will no longer give a dial tone (only a high pitched tone), nor will it recognize pushing any keys on my telephone plugged into it. It first happened on Windows ** - and that also messed up the audio functions for headset and everything ... simply no longer works on Win**. So I checked on my old computer with WinXP. That one also did an Update as soon as I plugged it in. The same No Dial Tone (only high-pitched tone) or phone recognition issues, however the headset and soft phone works on that OS.***) Using MagicApp, when I attempt to send a text, the recipient only receives this symbol (enclosed in quotation marks): "**" but not the actual text. I've tested this repeatedly and always the same characters.
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MagicJack

Customer service issue
Reported by GetHuman1195386
Sep 25th, 2018 - 2 mons ago
I have an issue with MagicJack too
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Timeline
GetHuman1195386 started working on this issue
Sep 25th 7:49am