I renewed my MagicJack service in May ****. Since that time I have been able to use the...

GetHuman-notesto's customer service issue with MagicJack from August 2018

Help with my MagicJack issue
The issue in GetHuman-notesto's own words
I renewed my MagicJack service in May ****. Since that time I have been able to use the service from my iPhone while connected to WiFi. When I connect to WiFi is receive the error that the service is “offline”. When I am not connected to WiFi I get a login request. Since this problem began I have remived and reinstalled the app. Consequently I have lost ny account login and my MagicJack phone number so I can’t connect. **If becessary I have my Apple payment information as bona fides.
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MagicJack

Customer service issue
Reported by GetHuman-notesto
Aug 1st, 2018 - 9 mons ago
I have an issue with MagicJack too
Fixed
Seen by 6 customers so far
Similar issue to 959 others
0 customers following this
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Timeline
GetHuman-notesto started working on this issue
Aug 1st, 2018 6:44pm
GetHuman-notesto indicated the issue is not fixed yet.
Aug 1st, 2018 7:45pm
GetHuman-notesto indicated the issue is not fixed yet.
Aug 2nd, 2018 10:09pm
GetHuman-notesto indicated the issue is not fixed yet.
Aug 2nd, 2018 10:10pm
GetHuman-notesto indicated the issue is not fixed yet.
Aug 2nd, 2018 10:10pm