No change. Still not working properly. I can't even receive text messages. This is second year using magicjack app. My subscription is until Sept ****.
GetHuman-melcasam's customer service issue with MagicJack from June 2018
Help with my MagicJack issue
GetHuman-melcasam's next move: talk to MagicJack when they open.
MagicJack's call center is closed now. We will send GetHuman-melcasam a reminder to call them when they open. Nothing to do for now but wait!
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
The issue in GetHuman-melcasam's own words
I'm calling*texting my husband in the US but cannot communicate with him by magic jack app. ... I cannot use my magicjack app on my smartphone continuously. It last for only a second. I have uninstalled and reinstalled it but no good results.
I'm paying more to talk with my husband while my annual fee for magic jack has been paid already and no good service*.
Give back the service that I have had from **** Sept, that's why I renewed the subscription.
This is my second year and due for renewal by Sept ****.
I have unistalled and reinstalled the app so many times but still no good results. Our internet service is very good and no problem with other apps like viber or messenger.
I have an issue with MagicJack too
How GetHuman-melcasam fixed the problem
We are waiting for GetHuman-melcasam to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.