No change. Still not working properly. I can't even receive text messages. This is second year using magicjack app. My subscription is until Sept ****.

GetHuman-melcasam's customer service issue with MagicJack from June 2018

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The issue in GetHuman-melcasam's own words
I'm calling*texting my husband in the US but cannot communicate with him by magic jack app. ... I cannot use my magicjack app on my smartphone continuously. It last for only a second. I have uninstalled and reinstalled it but no good results.
I'm paying more to talk with my husband while my annual fee for magic jack has been paid already and no good service*.
Give back the service that I have had from **** Sept, that's why I renewed the subscription.
This is my second year and due for renewal by Sept ****.
I have unistalled and reinstalled the app so many times but still no good results. Our internet service is very good and no problem with other apps like viber or messenger.
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Magicjack go companion app.
Customer service issue
Reported by GetHuman-melcasam
Jun 6th, 2018 - a yr ago
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Seen by 6 customers so far
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GetHuman-melcasam started working on this issue
Jun 6th, 2018 11:39pm
GetHuman-melcasam indicated the issue is not fixed yet.
Jun 8th, 2018 12:58am
GetHuman-melcasam indicated the issue is not fixed yet.
Jun 8th, 2018 1:10am
GetHuman-melcasam indicated the issue is not fixed yet.
Jun 8th, 2018 1:11am