IT'S NOT FIXED AND NO ONE HAS HELPED.. it says fixed, bit it isn't !!!

GetHuman721097's customer service issue with MagicJack from May 2018

Help with my MagicJack issue
The issue in GetHuman721097's own words
I WANT IT FIXED ...IT IS DUE FOR RENEWAL AND I CAn't if it doesn't work...fix it !!! ... I CANNOT INCREASE THE VOLUME LOUD ENOUGH TO HEAR. I CANNOT INCREASE THE SIZE OF THE SCREEN ..IT IS ONLY * INCHES SQUARE ON A ** INCH SCREEN ..THE MINIMIZE AND ENLARGE ICON DOES NOT WORK . I CANNOT CHANGE FROM PHONE TO SPEAKER..IF YOU CANNOT FIX THESE THINGS, I CANNOT RENEW MY SUBSCRIPTION.
FIX IT !!!!!
I TRIED * TIMES ...NO HELP !!
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MagicJack

Customer service issue
Reported by GetHuman721097
May 26th, 2018 - 6 mons ago
I have an issue with MagicJack too
Fixed
Seen by 16 customers so far
Similar issue to 562 others
0 customers following this
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Timeline
GetHuman721097 started working on this issue
May 26th 5:31pm
GetHuman721097 indicated the issue is not fixed yet.
May 26th 5:31pm
GetHuman721097 indicated the issue is not fixed yet.
May 26th 6:47pm
GetHuman721097 indicated the issue is not fixed yet.
May 26th 6:48pm
GetHuman721097 indicated the issue is not fixed yet.
May 26th 6:50pm
GetHuman721097 indicated the issue is not fixed yet.
May 26th 6:52pm
GetHuman721097 indicated the issue is not fixed yet.
May 26th 6:53pm
GetHuman721097 indicated the issue is not fixed yet.
May 26th 6:54pm
GetHuman721097 indicated the issue is not fixed yet.
May 26th 8:34pm
GetHuman721097 indicated the issue is not fixed yet.
May 26th 8:48pm
GetHuman721097 indicated the issue is not fixed yet.
May 27th 1:33am
GetHuman721097 indicated the issue is not fixed yet.
May 27th 8:44pm
GetHuman721097 indicated the issue is not fixed yet.
May 27th 8:45pm
GetHuman721097 indicated the issue is not fixed yet.
May 27th 8:46pm
GetHuman721097 indicated the issue is not fixed yet.
May 27th 8:47pm
GetHuman721097 indicated the issue is not fixed yet.
May 30th 5:00pm