GetHuman708099's customer service issue with MagicJack from May 2018
Help with my MagicJack issue
The issue in GetHuman708099's own words
have a conversation ... After * years of using magic jack successfully, now when I call or someone calls me - I can hear them* they can't hear me. Magic jack says I have a problem with my ping and packet loss that my IPS should fix. My IPS says its not their problem to fix.
no one says they can help
doing something so the other party can hear me
paid for three years of service - still another year to go
restarted computer* taking out magic jack waited * seconds and plugged it back in as instructed - did a test and reported results
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