ORDER ********** - I placed this order on ***** hoping it will get to my sister's on de...

GetHuman-edvirg's customer service issue with Macy's from December 2020

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The issue in GetHuman-edvirg's own words
to get it to omaha, ne for a birthday gift ... ORDER ********** - I placed this order on ***** hoping it will get to my sister's on dec * for her birthday. Since I saw no movement for the sweater I called CSR and was promised by Maxwell - empl ID ******** that it will definetly be there for December * with no additional expense to me. I still have not seen movement @ * pm California time on Dec * and was told that it is not going to happen and would not allow me to speak to a manager,**Virgilia Nelsas soon to be your ex-customer******@***.com
i was lied to by their csr
have sweater delivered on **********
i have been a customer for a very long time
i will never shop macys again
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Macy's

the bar ii sweater
Customer service issue
Reported by GetHuman-edvirg
Dec 4th, 2020 - 3 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 4017 others
0 customers following this

Timeline

GetHuman-edvirg started working on this issue
Dec 4th, 2020 1:35am

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