I ordered a set of sheets from Macy's two weeks ago and they were delivered perfectly...

GetHuman-kkgodbe's customer service issue with Macy's from October 2020

Help with my Macy's issue
The issue in GetHuman-kkgodbe's own words
I ordered a set of sheets from Macy's two weeks ago and they were delivered perfectly. I went back to my Carmel, California store to order more and the staff couldn't find any, but Donna, in the housewares dept. gave me a printout of the stores where I might find the sheets I wanted. She was very helpful. I called the New York store on Sunday, ******** and spoke to Kay. What a gem! She was more than helpful, cheerful and spread positiveness. She got the sheets for me and sent them to my home. You have two Super Stars in these two women. They were wonderful and I want to make sure someone in the organization recognizes their abilities. Thank You so much. Kathleen Godbe *Acct. no.**** **** **** ****

GetHuman-kkgodbe did not yet indicate what Macy's should do to make this right.

How GetHuman-kkgodbe fixed the problem
There is NO Problem. This is a comment on how wonderful the two staff members acted for me. I apologize for entering this in the wrong place.
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Macy's

Customer service issue
Reported by GetHuman-kkgodbe
Oct 11th, 2020 - a year ago
Fixed
GetHuman-kkgodbe shared how to fix
Seen by 11 customers so far
Similar issue to 4292 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account
Name on the order

Timeline

GetHuman-kkgodbe started working on this issue
Oct 11th, 2020 8:00pm
GetHuman-kkgodbe confirmed the issue is fixed. Hooray!
Oct 11th, 2020 8:03pm

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