I want to return part of an order. There is no return slip with the items. I have cal...

GetHuman-mscham's customer service issue with Macy's from July 2020

Help with my Macy's issue
Before contacting them, items GetHuman-mscham may need:
Order number, Billing address, Email address on the account, and Name on the order
The issue in GetHuman-mscham's own words
I want to return part of an order. There is no return slip with the items. I have called the customer service number, which refers me to a help page. There are directions on how to process a return. It requires a printer to print out the label. I don't have a printer. The return address is not listed. No one answers the phone. The chat mode is virtual, and says no live associates are available. I need the return address to make my own label.

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Macy's

Customer service issue
Reported by GetHuman-mscham
Jul 15th, 2020 - 2 months ago
Not resolved
Seen by 5 customers so far
Similar issue to 3758 others
0 customers following this

Timeline

GetHuman-mscham started working on this issue
Jul 15th 1:28pm
GetHuman-mscham shared this issue with friends on Facebook
Jul 18th 6:04pm

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