I placed an order with Order *********** *The order was split into four orders**Orders...

GetHuman5054696's customer service issue with Macy's from July 2020

Help with my Macy's issue
Before contacting them, items GetHuman5054696 may need:
Order number, Billing address, Email address on the account, and Name on the order
The issue in GetHuman5054696's own words
I placed an order with Order *********** *The order was split into four orders**Orders:**ZW***R*************Z******YW**********ZE***X*YP**********Were never delivered*Our neighbor mistakenly told the driver that we had moved and the driver left no notification on the door, nor did I receive any notification via email or otherwise that the packages were being held**The final order, *Z*Y****YW*********Was delivered and left at the front door and I received this item**All the other items were held by UPS for a week and then sent back to Macy's *I had no knowledge the items were there, and as I received part of my order, I hadn't really had a reason to think the others were being held - I thought it might be a hold up due to COVID**I would appreciate a response asap*I still want my items**I can be reached at (***) ***-**** or *****@***.com*Thanks!

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Macy's

Customer service issue
Reported by GetHuman5054696
Jul 11th, 2020 - 9 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 3607 others
0 customers following this

Timeline

GetHuman5054696 started working on this issue
Jul 11th, 2020 3:51pm
GetHuman5054696 shared this issue with friends on Facebook
Jul 11th, 2020 4:09pm

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