I am trying to place a order in bag number *********. I am being charged **.** for ship...

GetHuman1684358's customer service issue with Macy's from December 2018

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The issue in GetHuman1684358's own words
I am trying to place a order in bag number *********. I am being charged **.** for shipping when it says free shipping . I also tried to do a pick up at the Rochester mn store and that store is not a eligible store for some reason. I tried to call customer service regarding this issue, after talking to her for ** minutes she gave up and told me to call back in a hr!!! As I type this I am on hold again to customer service for I am told at least ** minutes. All I want is free shipping!!!
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Macy's

Customer service issue
Reported by GetHuman1684358
Dec 4th, 2018 - 2 mons ago
I have an issue with Macy's too
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Seen by 6 customers so far
Similar issue to 1017 others
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Timeline
GetHuman1684358 started working on this issue
Dec 4th, 2018 12:34am