I had * - $***.** gift cards from ****. When I took them to the store they wouldn't w...
GetHuman-gparrish's customer service issue with Macy's from June 2018
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The issue in GetHuman-gparrish's own words
I had * - $***.** gift cards from ****. When I took them to the store they wouldn't work. Macy's was called and they told me that the cards were used in **** in California. Haven't been to California in ** years and the cards never left our house. Plus, the code numbers under the silver had never been scratched off. They will not answer my email now. I can't afford to lose $***.**! My husband gives me Macy's cards every Christmas and birthday and has for many years. Macy's has to know how this could happen.*Gail Parrish
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