I had * - $***.** gift cards from ****. When I took them to the store they wouldn't w...

GetHuman-gparrish's customer service issue with Macy's from June 2018

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The issue in GetHuman-gparrish's own words
I had * - $***.** gift cards from ****. When I took them to the store they wouldn't work. Macy's was called and they told me that the cards were used in **** in California. Haven't been to California in ** years and the cards never left our house. Plus, the code numbers under the silver had never been scratched off. They will not answer my email now. I can't afford to lose $***.**! My husband gives me Macy's cards every Christmas and birthday and has for many years. Macy's has to know how this could happen.*Gail Parrish
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Macy's

Customer service issue
Reported by GetHuman-gparrish
Jun 9th, 2018 - a yr ago
I have an issue with Macy's too
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Seen by 6 customers so far
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Timeline
GetHuman-gparrish started working on this issue
Jun 9th, 2018 5:00pm
GetHuman-gparrish indicated the issue is not fixed yet.
Jun 10th, 2018 3:59am
GetHuman-gparrish indicated the issue is not fixed yet.
Jun 11th, 2018 1:51am
GetHuman-gparrish indicated the issue is not fixed yet.
Jun 12th, 2018 8:23pm