I am really upset with lyft and if this isn't fixed I dont think I'll be riding with yo...
GetHuman5369992's Dispute a Charge issue with Lyft from October 2020
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Help with my Lyft issue
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GetHuman5369992's next move: find and follow the right step-by-step guide.
Lyft doesn't have a customer phone number that is answered by an agent. Instead, GetHuman5369992 will need to dig through the advice provided by Lyft, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman5369992 can let us know if they help or not.
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Before contacting them, items GetHuman5369992 may need:
Account holder name, Email address on account, Phone number on account, and Date of birth
Top Tip from another customer
You can also dispute a charge through the app. Once logged in, look up your ride under Your Trips, select the ride that you wish to dispute, then click "I would like a refund" and then select the reason for the refund request.
The issue in GetHuman5369992's own words
I am really upset with lyft and if this isn't fixed I dont think I'll be riding with you all anymore.**I have had a debit card linked to the account money has been coming out for ride just fine when one day im late for work because you all won't accept it all of a sudden.**I added a different card and here you go back and charge me on the **th for two previous rides. The card on my account was not prepared for the charges that you should have already taken and now has me account in danger. You charged this account without permission. I gave you access to the other card for those rides. Now I am in a bind and I need the money for those rides released immediately.**Also today your driver picked me up with dog hair all over his car, it got on my clothes and in my freaking mouth, I still feel disgusting here * hours later. And to thank me after that you charge my account and give me some little funky $* credit. **Now I'm at work where I need to look nice and I freaking smell like a husky and have its hair all over me. I work on commission. My appearance is everything for me to make a sale. Lyft your all have been ridiculous lately. You are not the same company I wrote about in college with the competitive advantage over uber. At this point I want me money back and driver with some class sent to me or ill rather just pay extra and go with uber.. I guess you get what u pay for. At least the drivers there won't humiliate me about my apartment gate being broken and say they i should get a discount on rent based on the neighborhood that i live in. Which I oay good **** money more. Probably better than his with his nasty *** car.. oh and lastly he didn't even wear a freaking mask. I want the money you took out of my account for the two late charged to a different card back NOW!
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