I'm a Lyft driver. Yesterday I was contacted by someone claiming to be from Lyft Securi...

GetHuman-jlfalk's customer service issue with Lyft from June 2020

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The issue in GetHuman-jlfalk's own words
I'm a Lyft driver. Yesterday I was contacted by someone claiming to be from Lyft Security who claimed that someone had made a complaint stating that someone other than myself had been their Lyft driver. They were able to provide extensive information regarding my Lyft Driver Account, including the exact amount I had earned yesterday. They also knew the last * *'s of my Bank Account where Lyft wires my earnings. With this information, I thought that they were legitimate, and gave them extensive personal and banking information, much to my regret. Obviously you should be aware of this issue and take efforts to both lock down your database and inform your drivers regarding this issue. The Two phone *'s I was texting with were: ***-***-**** and ***-***-****

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Lyft

Customer service issue
Reported by GetHuman-jlfalk
Jun 24th, 2020 - 2 years ago
Not resolved
Seen by 23 customers so far
Similar issue to 7489 others
0 customers following this

Timeline

GetHuman-jlfalk started working on this issue
Jun 24th, 2020 1:44am