Need money back had terrible ride experience last nite. Making sexual remarks and also...

GetHuman4323493's Dispute a Charge issue with Lyft from February 2020

Help with my Lyft issue
Top Tip from another customer
You can also dispute a charge through the app. Once logged in, look up your ride under Your Trips, select the ride that you wish to dispute, then click "I would like a refund" and then select the reason for the refund request.
The issue in GetHuman4323493's own words
Need money back had terrible ride experience last nite. Making sexual remarks and also got into accident

GetHuman4323493 did not yet indicate what Lyft should do to make this right.

How GetHuman4323493 fixed the problem
To fix the issue is have people experiencing the same issue to call and make a complaint. I love lyft I use it almost everyday. I had the one bad experience Lyft refunded me my money and also talked to the drive and took charge and handle situation in a very professional way. I will still be riding with lyft due to the honest and respect I had after it happened!
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Lyft

Dispute a Charge issue
Reported by GetHuman4323493
Feb 3rd, 2020 - 3 years ago
Fixed
GetHuman4323493 shared how to fix
Seen by 24 customers so far
Similar issue to 7076 others
0 customers following this
Items needed
Account holder name
Email address on account
Phone number on account
Date of birth

Timeline

GetHuman4323493 started working on this issue
Feb 3rd, 2020 6:54pm
GetHuman4323493 confirmed the issue is fixed. Hooray!
Feb 6th, 2020 11:23pm

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