I'm furious my Lyft Driver Carol just charged me to go to the hospital to get my roomma...

GetHuman-sarenaac's customer service issue with Lyft from December 2019

Help with my Lyft issue
First: share to improve GetHuman-sarenaac's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-sarenaac may need:
Account holder name, Email address on account, Phone number on account, and Date of birth
The issue in GetHuman-sarenaac's own words
I'm furious my Lyft Driver Carol just charged me to go to the hospital to get my roommate. I send her a message under ** words he was at ER which is where she went pulled right up to the ER exit, and had the nerve to yell at me that she is not picking up someone who is in a ER, her destination, she arrived and I said why did you even except the fair to ER hospital and I clarified very clearly it was to an ER I explained it she'd have to go to the front where he'd be gave her his name and everything she pulls up and then pulls her **** and says oh it's my car and I can put who in it I want and drives off and thinks I'm paying for that she is out of her mind. . I will never ever ever use Lyft again this is cost me my way to the airport I am supposed to leave on Sunday and now because of her I don't have a Lyft there and now I'm going to have to borrow money from my cousin who's a lawyer oh and yes he's going to be here in about this tomorrow why I don't have money to fly out on Sunday to Virginia because I can't get a list anymore to go to the airport or to go to Kroger or the thousands of other places that I've used it Lyft for but I won't anymore and I will tell all my friends too because they all used Uber until I start using left so congratulations this better be off my account and I'm going to have to have my cousin pay for an Uber so I can leave and get on my airplane and you should have my new number by now it's ***-***-**** and if I don't have this off or hear from somebody this better be made right. Or you will be hearing from my lawyer, not to mention I'm going to publish this all over Facebook and every single place I can and I will even have my sister who's in marketing do a little spread on it

GetHuman-sarenaac did not yet indicate what Lyft should do to make this right.

How GetHuman-sarenaac fixed the problem

We are waiting for GetHuman-sarenaac to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Lyft's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Lyft issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Customer service issue
Reported by GetHuman-sarenaac
Dec 19th, 2019 - 10 months ago
Not resolved
Seen by 7 customers so far
Similar issue to 6804 others
0 customers following this


GetHuman-sarenaac started working on this issue
Dec 19th, 2019 12:36am
GetHuman-sarenaac indicated the issue is not fixed yet.
Dec 20th, 2019 1:19am
GetHuman-sarenaac indicated the issue is not fixed yet.
Dec 20th, 2019 1:33am

Moving? Compare and Schedule Free.

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians