I tried getting a Lyft ride from the airport and there was no Lyft to take me because i...

GetHuman-shanatur's Dispute a Charge issue with Lyft from December 2019

Help with my Lyft issue
Top Tip from another customer
You can also dispute a charge through the app. Once logged in, look up your ride under Your Trips, select the ride that you wish to dispute, then click "I would like a refund" and then select the reason for the refund request.
The issue in GetHuman-shanatur's own words
I tried getting a Lyft ride from the airport and there was no Lyft to take me because it was snowy and late at night. I finally got a ride on the Lyft app but when I check my bank account it says that it charged me for two rides instead of the one ride I only took. I would like the other charge reimbursed.

GetHuman-shanatur did not yet indicate what Lyft should do to make this right.

How GetHuman-shanatur fixed the problem

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Dispute a Charge issue
Reported by GetHuman-shanatur
Dec 5th, 2019 - 3 years ago
Seen by 24 customers so far
Similar issue to 6419 others
0 customers following this
Items needed
Account holder name
Email address on account
Phone number on account
Date of birth


GetHuman-shanatur started working on this issue
Dec 5th, 2019 4:59am
GetHuman-shanatur confirmed the issue is fixed. Hooray!
Dec 7th, 2019 1:57am