I had a horrible experience trying to arrange a ride. Their App is not user friendly an...

GetHuman1382977's customer service issue with Lyft from October 2018

3 views | 27201 similar | 0 following
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The issue in GetHuman1382977's own words
I had a horrible experience trying to arrange a ride. Their App is not user friendly and when trying to schedule a ride didn't let me set when to be picked up and had * drivers sent at same time. Got first driver to cancel ride and she said scheduled it for the date and time I wanted only to not show up and made me scrabble for alternative ride to the event. Second driver chatted too long with me so I got charged $*.** cancellation fee before the ride got cancelled. I disputed it to only be given a $*.** credit on my Lyft account which I never plan to use. I'm furious about how this company operates and want someone to contact me asap or else I'll be talking to the better business about this ordeal!

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Lyft

Customer service issue
Reported by GetHuman1382977
Oct 20th, 2018 - 2 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 27201 others
0 customers following this

Timeline

GetHuman1382977 started working on this issue
Oct 20th, 2018 8:38pm

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