Hi! My name is Casey Fitzgerald and I'm trying to get in contact with someone in order...

GetHuman-adamcron's customer service issue with Lyft from October 2018

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The issue in GetHuman-adamcron's own words
Hi! My name is Casey Fitzgerald and I'm trying to get in contact with someone in order to resolve a billing issue. My co-worker Adam Cronin has a account with you and he ordered * Lyfts this morning to get me to work. Not * of those * cars showed up. I was literally outside on my steps waiting for the Lyft to arrive and nobody came. The lyfts were called at *:**, *:** and *:**. Adam was still charged $* for each one of them and nobody showed up. Obviously, if he called * different times for the same location there is an issue. There has never been a issue like this before but this particular incident caused a lot of problems. He would like a refund for each of the $* charges. What can be done to resolve this matter?
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Lyft

Customer service issue
Reported by GetHuman-adamcron
Oct 20th, 2018 - a mon ago
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GetHuman-adamcron started working on this issue
Oct 20th 7:47pm