Terrible experience with a “driver”. As a woman he made me very uncomfortable and was t...

GetHuman1378184's customer service issue with Lyft from October 2018

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The issue in GetHuman1378184's own words
Terrible experience with a “driver”. As a woman he made me very uncomfortable and was threatening. While loading my bags at the Atlanta airport he was repeatedly getting on to me for being in the wrong zone. I explained that I was not aware of the zones and he then mid load said to me “you know I don’t need this, I don’t need the trouble and I don’t need you” and started to the driver side! I quickly set into unloading so that he couldn’t pull away with my bags. This left me very distressed and feeling vonurable as a woman traveling on my own. Terrible experience and wildly inappropriate. Please explain to me the policies Lyft has for removing drivers that “don’t need us “ as consumers? *Christy Collins
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Customer service issue
Reported by GetHuman1378184
Oct 19th, 2018 - 3 mons ago
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GetHuman1378184 started working on this issue
Oct 19th, 2018 9:04pm