Terrible experience with a “driver”. As a woman he made me very uncomfortable and was t...

GetHuman1378184's customer service issue with Lyft from October 2018

6 views | 27127 similar | 0 following
Help with my Lyft issue
First: share to improve GetHuman1378184's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1378184's next move: find and follow the right step-by-step guide.
Lyft doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1378184 will need to dig through the advice provided by Lyft, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1378184 can let us know if they help or not.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Before contacting them, items GetHuman1378184 may need:
Account holder name, Email address on account, Phone number on account, and Date of birth
The issue in GetHuman1378184's own words
Terrible experience with a “driver”. As a woman he made me very uncomfortable and was threatening. While loading my bags at the Atlanta airport he was repeatedly getting on to me for being in the wrong zone. I explained that I was not aware of the zones and he then mid load said to me “you know I don’t need this, I don’t need the trouble and I don’t need you” and started to the driver side! I quickly set into unloading so that he couldn’t pull away with my bags. This left me very distressed and feeling vonurable as a woman traveling on my own. Terrible experience and wildly inappropriate. Please explain to me the policies Lyft has for removing drivers that “don’t need us “ as consumers? *Christy Collins

GetHuman1378184 did not yet indicate what Lyft should do to make this right.

How GetHuman1378184 fixed the problem

We are waiting for GetHuman1378184 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Lyft's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Lyft issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1378184 fixes it.
This email address isn't valid

Lyft

Customer service issue
Reported by GetHuman1378184
Oct 19th, 2018 - 2 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 27127 others
0 customers following this

Timeline

GetHuman1378184 started working on this issue
Oct 19th, 2018 9:04pm