This is about the ride with Edgar on Oct ** at *:** pm. This was his first day driving...
GetHuman-fongvinc's customer service issue with Lyft from October 2018
11 views | 26672 similar | 0 following
Help with my Lyft issue
First: share to improve GetHuman-fongvinc's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-fongvinc's next move: find and follow the right step-by-step guide.
Lyft doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-fongvinc will need to dig through the advice provided by Lyft, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-fongvinc can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Lyft has better answers for you: Lyft Help Center
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Before contacting them, items GetHuman-fongvinc may need:
Account holder name, Email address on account, Phone number on account, and Date of birth
The issue in GetHuman-fongvinc's own words
This is about the ride with Edgar on Oct ** at *:** pm. This was his first day driving with Lyft, which he told me. He was driving me to Newark Airport which he clearly was not familiar with the roads there. We were circling around Newark making one wrong turn, after another, after another We sometimes were going in the opposite direction and we had to turn the car fully around! ACheck your GPS records on him I’ve never given a driver a one star on Lyft and he was the first one. My estimate for the ride was $** and it came out to be more than $**. I’d like to get a refund or the difference refunded. Also for future reference, please do a better job of screening your drivers who come on board!!
GetHuman-fongvinc did not yet indicate what Lyft should do to make this right.
I have an issue with Lyft too
How GetHuman-fongvinc fixed the problem
We are waiting for GetHuman-fongvinc to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.
We can help you get Lyft's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.