They are taking cancel fees out of my account and i don't understand why Because it's n...

GetHuman-fayedunn's customer service issue with Lyft from October 2018

4 views | 26083 similar | 0 following
Help with my Lyft issue
First: share to improve GetHuman-fayedunn's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-fayedunn's next move: find and follow the right step-by-step guide.
Lyft doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-fayedunn will need to dig through the advice provided by Lyft, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-fayedunn can let us know if they help or not.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Before contacting them, items GetHuman-fayedunn may need:
Account holder name, Email address on account, Phone number on account, and Date of birth
Top Tip from another customer
To change your account information just log into your Optimum account and you can see all your information there.
The issue in GetHuman-fayedunn's own words
They are taking cancel fees out of my account and i don't understand why Because it's not my felt that they don't know were there going I had a ride yesterday And her name was Deborah she was driving a Ford Taurus XKV*** And she was at the wrong place So she told me to cancel But I didn't know how and beside it wasn't my felt that she didn't know were she was going So I don't think that lyft should have charge me a cancel fee And than they took *.** out of my account for what I don't know So I had to get another ride And her name was Michelle this was driving a Ford Escape ****** So they surppose to have charge me **.** but they hadn't took it out of my account yet I accidentally put in for a ride but I didn't get the ride And they took **.** out of my account and I didn't get the ride And this just happen So I will appreciate if you can put my money back in my account if you all need to get in touch with me my phone number is *** -***-** ** and my name is faye thank you

GetHuman-fayedunn did not yet indicate what Lyft should do to make this right.

How GetHuman-fayedunn fixed the problem

We are waiting for GetHuman-fayedunn to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Lyft's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Lyft issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-fayedunn fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-fayedunn
Oct 12th, 2018 - 3 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 26083 others
0 customers following this


GetHuman-fayedunn started working on this issue
Oct 12th, 2018 5:39pm