They are taking cancel fees out of my account and i don't understand why Because it's n...
GetHuman-fayedunn's customer service issue with Lyft from October 2018
Help with my Lyft issue
First: share to improve GetHuman-fayedunn's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-fayedunn's next move: go to the Lyft help center.
Lyft doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-fayedunn will want to follow the link below to head to their help center. We will check on GetHuman-fayedunn later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-fayedunn may need:
Account holder name, Email address on account, Phone number on account, and Date of birth
Tip from another customer
To change your account information just log into your Optimum account https://www.optimum.net/login/?referer=%2fpay-bill and you can see all your information there.
The issue in GetHuman-fayedunn's own words
They are taking cancel fees out of my account and i don't understand why Because it's not my felt that they don't know were there going I had a ride yesterday And her name was Deborah she was driving a Ford Taurus XKV*** And she was at the wrong place So she told me to cancel But I didn't know how and beside it wasn't my felt that she didn't know were she was going So I don't think that lyft should have charge me a cancel fee And than they took *.** out of my account for what I don't know So I had to get another ride And her name was Michelle this was driving a Ford Escape ****** So they surppose to have charge me **.** but they hadn't took it out of my account yet I accidentally put in for a ride but I didn't get the ride And they took **.** out of my account and I didn't get the ride And this just happen So I will appreciate if you can put my money back in my account if you all need to get in touch with me my phone number is *** -***-** ** and my name is faye thank you
GetHuman-fayedunn did not yet indicate what Lyft should do to make this right.
I have an issue with Lyft too
How GetHuman-fayedunn fixed the problem
We are waiting for GetHuman-fayedunn to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.