Saturday the *th I scheduled a ride in Madison WI with a Lyft driver, We were told he would be there in ** min, as he arrived ** min later and we got into the car he said he just cancelled the trip, Seems that he cancelled ours for $**.** and switched his phone over to Uber. Reason he switch was the Badger game got over and the Uber fare was over $**.** why would he take us, and he left us stranded, we got another Lyft driver to take us. The driver in Madison his name is Lenoard he drove a silver Nissan * door and the first part of his licenses started with ***. I know you can track this driver on my account. I may never use lyft if what he told us is true, that he can cancel if he wants to. Not good service.
GetHuman1321850 did not yet indicate what Lyft should do to make this right.