This is not a complaint, I just didn’t know how else to contact anyone- on Saturday nig...

GetHuman1221179's customer service issue with Lyft from September 2018

23380 similar
0 following
Help with my Lyft issue
First: share to improve GetHuman1221179's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1221179's next move: go to the Lyft help center.
Lyft doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1221179 will want to follow the link below to head to their help center. We will check on GetHuman1221179 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1221179 may need:
Account holder name, Email address on account, Phone number on account, and Date of birth
The issue in GetHuman1221179's own words
This is not a complaint, I just didn’t know how else to contact anyone- on Saturday night my sister and I went out- my phone died and she contacted lyft- I went to meet her and our ride downstairs and there wasn’t anyone there. (She was trapped in the elevator of the building I was exiting I didn’t know that at the time) I panicked and didn’t know how I was going to get home- all the doors in this building lock so I couldn’t get back to my friends place- after about ten mins I thought I saw a lyft so at *** am I ran across a park and banged on this guys window thankfully he didn’t have a passenger but he had his lyft light - I told him what happened and he charged my phone took me to the bank- I was crying and he calmed me down and got me home safe- a total godsend. Then my sister calls me and tells me she was trapped in an elevator and she and her lyft driver are driving around looking for me- basically lyft saved our drunken butts that night and got us both home safe. We are FOREVER in debited to lyft and will be loyal passengers always! Thank you for creating such a great community of drivers! That could have easily ended as a dateline episode! Thank you **
GetHuman1221179 did not yet indicate what Lyft should do to make this right.
I have an issue with Lyft too
How GetHuman1221179 fixed the problem
We are waiting for GetHuman1221179 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Lyft's attention and get better help faster. Tap below to get started.
Having Lyft issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Lyft email you?
This email address isn't valid
Follow this issue
See how GetHuman1221179 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1221179
Sep 28th, 2018 - 3 mons ago
I have an issue with Lyft too
Not resolved
Seen by 2 customers so far
Similar issue to 23380 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman1221179 started working on this issue
Sep 28th 3:35am