This is not a complaint, I just didn’t know how else to contact anyone- on Saturday nig...
GetHuman1221179's customer service issue with Lyft from September 2018
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The issue in GetHuman1221179's own words
This is not a complaint, I just didn’t know how else to contact anyone- on Saturday night my sister and I went out- my phone died and she contacted lyft- I went to meet her and our ride downstairs and there wasn’t anyone there. (She was trapped in the elevator of the building I was exiting I didn’t know that at the time) I panicked and didn’t know how I was going to get home- all the doors in this building lock so I couldn’t get back to my friends place- after about ten mins I thought I saw a lyft so at *** am I ran across a park and banged on this guys window thankfully he didn’t have a passenger but he had his lyft light - I told him what happened and he charged my phone took me to the bank- I was crying and he calmed me down and got me home safe- a total godsend. Then my sister calls me and tells me she was trapped in an elevator and she and her lyft driver are driving around looking for me- basically lyft saved our drunken butts that night and got us both home safe. We are FOREVER in debited to lyft and will be loyal passengers always! Thank you for creating such a great community of drivers! That could have easily ended as a dateline episode! Thank you **
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