I took Lyft a couple times this past Saturday to go to and from a *** concert at Jones...

GetHuman1044829's customer service issue with Lyft from August 2018

Help with my Lyft issue
The issue in GetHuman1044829's own words
I took Lyft a couple times this past Saturday to go to and from a *** concert at Jones Beach, very convenient, thank you!**I wanted to inform you that I was never charged for my first trip with Willys Bello on Saturday, August **th around *:**pm in Freeport, Long Island. His number is ***-***-**** and his email is W*****@***.com** He said that he filed a report with Lyft, so I would like to verify it also. I wrote an email and am sending here too.**When I ordered his Lyft from CVS at *** S Long Beach Avenue, I put in Northwell Health at Jones Beach Theater and it estimated $**. The place where we ended up getting dropped off though was not the exact same address due to parking and we were unable to change the drop off address match the current location. I was charged, but he unfortunately had to cancel the trip and never got his fare or tip.**I have a screenshot of my credit card charges with Lyft that show I was charged for the fare of $**.** but then it was reimbursed. Can you help me pay him the $**.** and include a $* tip?
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Customer service issue
Reported by GetHuman1044829
Aug 28th, 2018 - 4 mons ago
I have an issue with Lyft too
Seen by 3 customers so far
Similar issue to 17678 others
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GetHuman1044829 started working on this issue
Aug 28th 1:36am
GetHuman1044829 indicated the issue is not fixed yet.
Aug 29th 11:02am