This afternoon, I requested transportation from Lyft as everyday. I was sent a driver...

GetHuman988780's customer service issue with Lyft from August 2018

13 views | 16089 similar | 0 following
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The issue in GetHuman988780's own words
This afternoon, I requested transportation from Lyft as everyday. I was sent a driver that was lost and never show up. The other driver that came in went to the wrong address. I gave her a courtesy call and I was under the impression that since she was across the street, she was coming. I looked at my phone and she was leaving in the opposite direction. I called her again. She keep saying that the gps said something else and arguing with an attitude. I told her that I was going to cancel but before I cancel, I guess that she cancelled first. I then called Lyft again, and got Peter. Peter has always been friendly and on time. I have decided to delete my Lyft account if you are not willing to refund me the $*.**. It's the principle. I spent too much money on Lyft and if you cannot accommodate me as a paying passenger then I don't need your services.

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Customer service issue
Reported by GetHuman988780
Aug 16th, 2018 - 5 years ago
Seen by 13 customers so far
Similar issue to 16089 others
0 customers following this
Items needed
Account holder name
Email address on account
Phone number on account
Date of birth


GetHuman988780 started working on this issue
Aug 16th, 2018 10:58pm
GetHuman988780 indicated the issue is not fixed yet.
Aug 16th, 2018 10:59pm

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