This afternoon, I requested transportation from Lyft as everyday. I was sent a driver...

GetHuman988780's customer service issue with Lyft from August 2018

6 views
 | 
16089 similar
 | 
0 following
Help with my Lyft issue
GetHuman988780's next move: find and follow the right step-by-step guide.
Lyft doesn't have a customer phone number that is answered by an agent. Instead, GetHuman988780 will need to dig through the advice provided by Lyft, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman988780 can let us know if they help or not.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
The issue in GetHuman988780's own words
This afternoon, I requested transportation from Lyft as everyday. I was sent a driver that was lost and never show up. The other driver that came in went to the wrong address. I gave her a courtesy call and I was under the impression that since she was across the street, she was coming. I looked at my phone and she was leaving in the opposite direction. I called her again. She keep saying that the gps said something else and arguing with an attitude. I told her that I was going to cancel but before I cancel, I guess that she cancelled first. I then called Lyft again, and got Peter. Peter has always been friendly and on time. I have decided to delete my Lyft account if you are not willing to refund me the $*.**. It's the principle. I spent too much money on Lyft and if you cannot accommodate me as a paying passenger then I don't need your services.
GetHuman988780 did not yet indicate what Lyft should do to make this right.
I have an issue with Lyft too
How GetHuman988780 fixed the problem
We are waiting for GetHuman988780 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Lyft's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Lyft issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman988780 fixes it.
This email address isn't valid

Lyft

Customer service issue
Reported by GetHuman988780
Aug 16th, 2018 - a yr ago
I have an issue with Lyft too
Fixed
Seen by 6 customers so far
Similar issue to 16089 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Account holder name
Email address on account
Phone number on account
Date of birth
Timeline
GetHuman988780 started working on this issue
Aug 16th, 2018 10:58pm
GetHuman988780 indicated the issue is not fixed yet.
Aug 16th, 2018 10:59pm