I request for Lyft * days ago the Lyft driver not only drove away from my destination I...
GetHuman995343's customer service issue with Lyft from August 2018
Help with my Lyft issue
First: share to improve GetHuman995343's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman995343's next move: find and follow the right step-by-step guide.
Lyft doesn't have a customer phone number that is answered by an agent. Instead, GetHuman995343 will need to dig through the advice provided by Lyft, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman995343 can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Lyft has better answers for you: Lyft Help Center
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman995343 may need:
Account holder name, Email address on account, Phone number on account, and Date of birth
The issue in GetHuman995343's own words
I request for Lyft * days ago the Lyft driver not only drove away from my destination It was cancelled out because he was riding away from the destination not even coming in my direction by no means I waited over ** minutes to see what he's ever going to turn back around never turn back around he end up canceling his self out I was charged I request again for another left this guy came Pass the location and continued on never once turned around I cancelled him out but I was assuming that Lyft will cancel him out once it was shown the on the screen that he never was coming in my direction when I tried to contact him it went straight to voicemail never once did he pick up I needed him to pick up the phone so he could cancel it out because I cannot request for another ride. He never wants canceled it out and eventually it let me cancel it and charge me again so not only that I was I charged * times and never received the ride I was waiting over ** minutes for a ride I'm so displeased with Lyft I've been having an issue for the past * months with different rides and getting a request and getting these drivers to come to the correct address at this point I'm so displeased with left that I'm about to uninstall Lyft app and go with Uber top of that when I started using left about * months ago maybe last month I requested for a ride three different occasions where the drivers couldn't find my location at work and they would not find me they didn't want to find me so Not only was money taken out of my account I didn't even get the service for money that I paid to Lyft and never got service I'm so displeased with lyft with all the money that I spend with this company you would think I was to get better service then what I'm getting
GetHuman995343 did not yet indicate what Lyft should do to make this right.
I have an issue with Lyft too
How GetHuman995343 fixed the problem
We are waiting for GetHuman995343 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.