I was just in a Lyft ride where the driver followed the Lyft route which tacked on ** m...

GetHuman-adblackf's customer service issue with Lyft from July 2018

4 views | 12553 similar | 0 following
Help with my Lyft issue
First: share to improve GetHuman-adblackf's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-adblackf's next move: find and follow the right step-by-step guide.
Lyft doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-adblackf will need to dig through the advice provided by Lyft, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-adblackf can let us know if they help or not.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Before contacting them, items GetHuman-adblackf may need:
Account holder name, Email address on account, Phone number on account, and Date of birth
The issue in GetHuman-adblackf's own words
I was just in a Lyft ride where the driver followed the Lyft route which tacked on ** minutes to the latest estimation of when I would arrive at my destination. This was because we went significantly out of the way to pick someone up and then she was dropped off long before I was. The app did nothing to avoid trafficked areas. **This is really unacceptable to me since it made me significantly late for work, and makes me wonder why I am I paying over $** to show up late? People use Lyft because it takes less time than the T, so why should I pay more money when I arrived at the same time I would if I had taken the train? I would like to be refunded, or at least given some money back considering that the route was so delayed.

GetHuman-adblackf did not yet indicate what Lyft should do to make this right.

How GetHuman-adblackf fixed the problem

We are waiting for GetHuman-adblackf to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Lyft's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Lyft issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-adblackf fixes it.
This email address isn't valid

Lyft

Customer service issue
Reported by GetHuman-adblackf
Jul 25th, 2018 - 3 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 12553 others
0 customers following this

Timeline

GetHuman-adblackf started working on this issue
Jul 25th, 2018 1:34pm