I was just in a Lyft ride where the driver followed the Lyft route which tacked on ** m...

GetHuman-adblackf's customer service issue with Lyft from July 2018

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The issue in GetHuman-adblackf's own words
I was just in a Lyft ride where the driver followed the Lyft route which tacked on ** minutes to the latest estimation of when I would arrive at my destination. This was because we went significantly out of the way to pick someone up and then she was dropped off long before I was. The app did nothing to avoid trafficked areas. **This is really unacceptable to me since it made me significantly late for work, and makes me wonder why I am I paying over $** to show up late? People use Lyft because it takes less time than the T, so why should I pay more money when I arrived at the same time I would if I had taken the train? I would like to be refunded, or at least given some money back considering that the route was so delayed.

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Customer service issue
Reported by GetHuman-adblackf
Jul 25th, 2018 - 3 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 12553 others
0 customers following this


GetHuman-adblackf started working on this issue
Jul 25th, 2018 1:34pm