I order a lyft ride on ****** at *am for **.**. This ride i did take and it was authori...

GetHuman859359's customer service issue with Lyft from July 2018

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The issue in GetHuman859359's own words
I order a lyft ride on ****** at *am for **.**. This ride i did take and it was authorized.On the same day ****** and another ride was ordered. At the same date ****** and same time *am that i did not authorized and canceled this ride and i was charged ** dollars cancellation fee. I did not order * rides at the same time. That doesn't make any sense. Than later another ride was charged to my account for **.** on the same day ****** one hour later at *am. By this time i was already to my distanation and on the bus. This also was an unauthorized charge to my card again. There is no way i would need * rides to get to my distanation.It very hard to dispute a transaction with lyft. You can only do this online.I did file a online dispute to lyft. You can not speak to a customer service agent from lyft. Card ending *****Card holder: Christopher Gradington*These charges took place in a *hr period. Two of those charges were unauthorized. I want the **.** and the **.** cancellation fee reimbursed back to my card

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Customer service issue
Reported by GetHuman859359
Jul 8th, 2018 - 4 years ago
Not resolved
Seen by 25 customers so far
Similar issue to 9948 others
0 customers following this
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GetHuman859359 started working on this issue
Jul 8th, 2018 12:35am

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