I requested a ride today with driver Ernesto to Bayonne. Waited and looked at the app a...

GetHuman840004's customer service issue with Lyft from July 2018

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The issue in GetHuman840004's own words
I requested a ride today with driver Ernesto to Bayonne. Waited and looked at the app and was never picked up by Ernesto but still seeing where he claimed the trip was done for me to be charged. **Unfortunately, I had to request and Uber to get home ** minutes after for the same trip as the site was not allowing me to do anything else but rate Ernesto for the trip that was never received. **Please resolve this matter
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Lyft

Customer service issue
Reported by GetHuman840004
Jul 1st, 2018 - a yr ago
I have an issue with Lyft too
Fixed
Seen by 4 customers so far
Similar issue to 8966 others
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Items needed
Account holder name
Email address on account
Phone number on account
Date of birth
Timeline
GetHuman840004 started working on this issue
Jul 1st, 2018 9:54pm
GetHuman840004 indicated the issue is not fixed yet.
Jul 2nd, 2018 1:20am