App changed address**My address is *** Yoakum Pkwy Alexandria VA ***** an ** story con...

GetHuman837006's customer service issue with Lyft from June 2018

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The issue in GetHuman837006's own words
App changed address**My address is *** Yoakum Pkwy Alexandria VA ***** an ** story condo building**App changed to **** Split Creek Lane, Alexandria, VA an adjacent town home community **I have used Lyft and Uber *** times, this only happens with Lyft **Today * drivers cancelled ** answered my call and I could explain**The * addresses are ** yards apart, but * separate communities with a fixed between and separate roads **When I use goggle maps this is no issue with the address but seems only with the Lyft app**This is my only complaint with Lyft, in my opinion better than Uber, but this GPS is big problem. If it cannot be resolved I will have little choice but to go to Uber**Thank you in advance for efforts to remedy this situation
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Lyft

Customer service issue
Reported by GetHuman837006
Jun 30th, 2018 - a yr ago
I have an issue with Lyft too
Fixed
Seen by 2 customers so far
Similar issue to 8824 others
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Items needed
Account holder name
Email address on account
Phone number on account
Date of birth
Timeline
GetHuman837006 started working on this issue
Jun 30th, 2018 5:26pm
GetHuman837006 indicated the issue is not fixed yet.
Jul 1st, 2018 8:27pm