Lyft originally denied my Lyft driver application because I did not have a car. I conta...

GetHuman707607's customer service issue with Lyft from June 2018

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Help with my Lyft issue
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Account holder name, Email address on account, Phone number on account, and Date of birth
GetHuman707607's next move: go to the Lyft help center.
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To change your account information just log into your Optimum account https://www.optimum.net/login/?referer=%2fpay-bill and you can see all your information there.
The issue and preferred resolution, in GetHuman707607's own words:
Lyft originally denied my Lyft driver application because I did not have a car. I contacted Lyft support in order to change my vehicle status and reapply.**Ultimately I was told that I failed to clear Lyft's background check and that they automatically send me a copy of the background check in a follow-up email, which I have never received. **Being that I work with a few other rideshare companies that require background checks, plus I never received any kind of follow-up email, or even any further response from the support rep * that the information I received from support was false.**There's a possibility that I made an error with my Lyft application. I tried to reapply with two different emails when the Lyft driver app froze.**I really need to speak with someone who knows what they're talking about? Or at least receive a call back about my background check not clearing?? That is something that I would need to know as soon as possible.**Thanks in advance.
I trust that Lyft will make this right and come up with a resolution that is fair.
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Lyft

Customer service issue
Reported by GetHuman707607
Jun 24th, 2018 - 2 mons ago
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Seen by 7 customers so far
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GetHuman707607 started working on this issue
Jun 24th 9:11pm