I called the Lyft driver for my two kids and when the driver got here he told me that m...

GetHuman-blaqquee's customer service issue with Lyft from June 2018

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The issue in GetHuman-blaqquee's own words
I called the Lyft driver for my two kids and when the driver got here he told me that my kids were too young for him to drive them I asked him if I could go get my shoes really quick and I would ride with them he told me no because I was upset and then he drove off and I was charged $* for canceling the ride and I don't think that was fair because I live * seconds from the car and I could have went and put on my shoes and drove with them. I have three kids that ride lift every other day and all three of them are under the age of ** I don't know why all of a sudden today there was an issue. I explained this to the driver Xavier and he told me that some other drivers don't know but because he knows he can't do it which is fine but he could have waited for me for to go get shoes and ride with them
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Lyft

Customer service issue
Reported by GetHuman-blaqquee
Jun 6th, 2018 - 10 mons ago
I have an issue with Lyft too
Fixed
Seen by 5 customers so far
Similar issue to 25 others
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Timeline
GetHuman-blaqquee started working on this issue
Jun 6th, 2018 3:18pm
GetHuman-blaqquee indicated the issue is not fixed yet.
Jun 6th, 2018 8:52pm
GetHuman-blaqquee indicated the issue is not fixed yet.
Jun 6th, 2018 8:54pm