Hi my name is Kevin Faison a Former Lyft driver. My car rental was taking from me today...

GetHuman-javifais's customer service issue with Lyft from May 2018

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Hi my name is Kevin Faison a Former Lyft driver. My car rental was taking from me today. I was told that I had a Monday to Monday time frame to obtain ** rides. As I explain the confusion to the Representative Stephanie from the Pa hub. She quickly got hostile and told me she explain that in the presentation and was a bit rude and not understanding. In addition I told stephanie I received a text message stating my car was up for an oil change due to my milage covered. So I called the NTB Franklin Mills auto shop. The Mechanic told me I shouldn't drive until the oil change which the next availability was this Friday at *pm. *in support of my defence. I have the phone calls in my call log and the rental should have documents for todays appointment. I explain to stephanie that the two main reasons for not having the ** rides was one misunderstanding of the weekly period. Secondly I was told from the mechanics who partners with lyft in the Pa Region not to drive. I think this is unethical due to my commands and poor training. However When I had my car only less then * weeks. I received a great average in many tips. I feel that I should be in consideration do to the miscommunication in the events that occurred . I invest in quick my job * weeks ago to become a lyft driver. I made a trip to orlando to relocated in become a lyft driver in go back to school part time. Now everything has crumble for me. I no longer have a job and school starts june **th. I'm disappointed I risk my life to service the mission for this job. In the fact that I was instructed from the mechanic not to drive has played the true factor in my cancelation.*I would like to talk to someone or be reconsideration reinstatement.
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Customer service issue
Reported by GetHuman-javifais
May 25th, 2018 - 8 mons ago
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Seen by 7 customers so far
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GetHuman-javifais started working on this issue
May 25th, 2018 8:32pm
GetHuman-javifais indicated the issue is not fixed yet.
May 26th, 2018 2:54am