I called a Lyft line from my home around *pm today, May **. I came outside with ** seco...
GetHuman-ejuliap's customer service issue with Lyft from May 2018
Help with my Lyft issue
First: share to improve GetHuman-ejuliap's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-ejuliap's next move: go to the Lyft help center.
Lyft doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-ejuliap will want to follow the link below to head to their help center. We will check on GetHuman-ejuliap later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-ejuliap may need:
Account holder name, Email address on account, Phone number on account, and Date of birth
Tip from another customer
If you are trying dispute charges that were made against you or trying to a get a refund from Priceline then click here https://priceline.custhelp.com/app/chat/chat_launch_help/.
The issue in GetHuman-ejuliap's own words
I called a Lyft line from my home around *pm today, May **. I came outside with ** seconds to spare and could not find the car. It looked as though it was located half way up the hill of my street, even though I put in my exact address and have called Lyft at this location several times in the past with no issues. My ride was canceled just as I was calling the driver to check where he was located. The car that appeared to be his up my street drove away. I then had to call a regular Lyft so I wouldn’t be late to where I was headed. I believe I was charged for the Lyft line being canceled and I don’t believe I should have been due to the circumstances and the fact that I was outside and calling my driver within the departure time. I am requesting a refund if I was indeed charged.
GetHuman-ejuliap did not yet indicate what Lyft should do to make this right.
I have an issue with Lyft too
How GetHuman-ejuliap fixed the problem
We are waiting for GetHuman-ejuliap to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.