I can't get the wrong address off my app. So, I went to your website and typed in my d...
GetHuman-socalsue's customer service issue with Lyft from May 2018
8 views | 406 similar | 0 following
Help with my Lyft issue
First: share to improve GetHuman-socalsue's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-socalsue's next move: find and follow the right step-by-step guide.
Lyft doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-socalsue will need to dig through the advice provided by Lyft, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-socalsue can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Lyft has better answers for you: Lyft Help Center
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
The issue in GetHuman-socalsue's own words
I can't get the wrong address off my app. So, I went to your website and typed in my destination and where I wanted to go. I got a quote for $**.**.*However, I got a message that my Internet connection wasn't strong enough for you to accomodate my request.*I just tried, again, since your app will not let me put in the correct address of where I am. I managed to get an estimate, which is $***.***What is going on?*I wanted to find out how much it would cost me to get a Lift on May **. There is no place to put in a date.*Do I have to wait until I get to the airport and then try to get a ride? If so, how am I supposed to know if you'll have one available and how much it will cost?*You are not helping me to get home.*You need to do better on your app and explain how a fare changes so much in a matter of hours.*I am extremely disappointed in your company.*Susan Alexander
GetHuman-socalsue did not yet indicate what Lyft should do to make this right.
I have an issue with Lyft too
How GetHuman-socalsue fixed the problem
We are waiting for GetHuman-socalsue to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.
We can help you get Lyft's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.