I am going to miss my flight after having major problems with LYFT this morning for my...
GetHuman-dehlendo's customer service issue with Lyft from May 2018
Help with my Lyft issue
First: share to improve GetHuman-dehlendo's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-dehlendo's next move: go to the Lyft help center.
Lyft doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-dehlendo will want to follow the link below to head to their help center. We will check on GetHuman-dehlendo later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-dehlendo may need:
Account holder name, Email address on account, Phone number on account, and Date of birth
The issue in GetHuman-dehlendo's own words
I am going to miss my flight after having major problems with LYFT this morning for my airport ride. I first got on LYFT and it said a ride was one minute away then sent a driver that was * minutes away and still finishing another ride. I cancelled that and got another that It said was six minutes away but then it stayed at * minutes for at least * minutes and then after finally heading to my home the driver cancelled and then i could not get the app to find me another ride. My husband then had to order one but the driver called and there was some issue and so I got back on my app to order another then they both were on the way - I got charged a cancellation fee when I cancelled mine. I am now delayed by a half an hour and will likely miss my flight. I would like at minimum my ride and cancellation fee reimbursed and if I miss my flight I would like other restitution. I am a loyal LYFT customer but today was unacceptable.
GetHuman-dehlendo did not yet indicate what Lyft should do to make this right.
I have an issue with Lyft too
How GetHuman-dehlendo fixed the problem
We are waiting for GetHuman-dehlendo to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.