I am going to miss my flight after having major problems with LYFT this morning for my...

GetHuman-dehlendo's customer service issue with Lyft from May 2018

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The issue in GetHuman-dehlendo's own words
I am going to miss my flight after having major problems with LYFT this morning for my airport ride. I first got on LYFT and it said a ride was one minute away then sent a driver that was * minutes away and still finishing another ride. I cancelled that and got another that It said was six minutes away but then it stayed at * minutes for at least * minutes and then after finally heading to my home the driver cancelled and then i could not get the app to find me another ride. My husband then had to order one but the driver called and there was some issue and so I got back on my app to order another then they both were on the way - I got charged a cancellation fee when I cancelled mine. I am now delayed by a half an hour and will likely miss my flight. I would like at minimum my ride and cancellation fee reimbursed and if I miss my flight I would like other restitution. I am a loyal LYFT customer but today was unacceptable.
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Lyft

Customer service issue
Reported by GetHuman-dehlendo
May 7th, 2018 - a yr ago
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GetHuman-dehlendo started working on this issue
May 7th, 2018 5:35pm