FRIGGIN HELP ME NOBODY IS ANSWERING ME. I EMAILED LYFT * TIMES AND NOBODY HAS CALLED...
GetHuman-joecee's complaint issue with Lyft from May 2018
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The issue in GetHuman-joecee's own words
FRIGGIN HELP ME NOBODY IS ANSWERING ME. I EMAILED LYFT * TIMES AND NOBODY HAS CALLED ME OR ANSWERED. IF I DON'T HEAR FROM YOU TONIGHT I WILL MAKE A MAJOR COMPLAINT ON YOUR COMPANY.................... I WAS OVER CHARGED TODAY ON MY FIRST REQUEST FROM BRONX TO BROOKLYN. NORMALLY SINCE I HAVE BEEN TAKING LYFT FOR THE PAST * WEEKS I WAS CHARGED ON GOING TO BROOKLYN AND RETURN TO THE BRONX ONLY BETWEEN ** AND ** DOLLARS PER TRIP. TODAY MAY *, ****, I WAS CHARGED $**.** I WAS IN A DIRTY CAR NO IRCONDITIONING, BUT A CONCIDERABLLY NICE DRIVER. WHICH I GAVE HIM A TIP. BUT $**.** IS REDICULUS **MY RETURN TRIP I SCHEDULED A PICK UP, WHICH I WAS PICKED UP ON TIME. PROBLEM WAS THERE WAS ANOTHER PASSENGER IN THE CAR AND WHEN HIS RIDE WAS COMPLETED MY RIDE WAS ALSO COMPLETED. **ONLY PROBLEM HIS RIDE WAS ONLY * MILES COSTING HIM $**.**, MY RIDE WAS TO THE BRONX WHICH IS APPROXIMATELY **-** MILES. THE DRIVER WAS ONLY CREDITED FOR THE $**.** FAIR FOR THE FIRST DRIVER, BUT MY CREDIT CARD WAS CHARGED FOR THE FAIR TO THE BRONX. WHEN THE *ST PASSAGENGER WAS DISCHRGED SO WAS MINE, ONLY PROBLEM WAS THAT I WAS STILL IN BROOKLYN AND WAS **-** MINUTES FROM MY HOME. DRIVER DID NOT WANT TO TAKE ME TO THE BRONX, DUE TO THE FACT THAT SHE WAS NOT ABLE TO SEE MY FAIR ANYMORE, WE TRIED TO RESCHEDULE HER FAIR BUT I WAS GIVEN SEVERAL OTHER DRIVERS IN THE AREA WHICH I WOULD NOT ACCEPT DUE TO THE FACT THAT I ALREADY PAID FOR MY FAIR TO THE BRONX, OF $**.**. IF YOU LOOK ON MY ACCOUNT YOU WILL SEE THAT I WAS PICK UP AT **** KINGS HIGHWAY, AND MY DESTINATION WAS **** EGER PLACE. THE DRIVER WAS LUZ.*I EXPECT THAT YOU WILL CHANGE THE CHARGE OF $**.** AND MAKE SURE THAT LUZ WILL GET PAID FOR HER FAIR FROM BROOKLYN TO BRONX.**PLEASE LET ME KNOW WHAT IS GOING TO HAPPEN. THIS IS THE SECOND TIME THAT I HAD A PROBLEM WITH LYFT. PLEASE CORRECT IT.**THANK YOU *JOANNE CARDINALI
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