This is my first time with Lyft and I can say you guys are terrible. You have no contac...

GetHuman-alisahe's customer service issue with Lyft from May 2018

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The issue in GetHuman-alisahe's own words
This is my first time with Lyft and I can say you guys are terrible. You have no contact information and I think you do that on purpose because you guys are scandalous and have lots of problems likely. Your driver just turned around and went back home telling me he lost reception and now I don't know what the **** to do and I'm going to be late and this is going to cost me a lot of money. Not to mention time. I'm still very disappointed that you guys have a cowardly way of communicating which is by not communicating at all. You have no customer service whatsoever. I can't call anybody and I have no idea what the **** I'm supposed to do now cancel this ride? Get another ride are you guys going to charge my card? Somebody should call me back ***-***-****
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Lyft

Customer service issue
Reported by GetHuman-alisahe
May 1st, 2018 - a yr ago
I have an issue with Lyft too
Not resolved
Seen by 6 customers so far
Similar issue to 50865 others
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Timeline
GetHuman-alisahe started working on this issue
May 1st, 2018 3:24am