Today I wrote the address of **** Santa Monica Blvd. as I have done a hundred times bef...

GetHuman-joyceeis's Billing Issue with Lyft from May 2018

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The issue in GetHuman-joyceeis's own words
Today I wrote the address of **** Santa Monica Blvd. as I have done a hundred times before. I questioned the driver as we were driving as I didn't recognize the route, where we were. He said he was following his directions., (I have been a Lift passenger for * years) When we arrived at the address it was WRONG and far away from my Doctors Appointment! He would not leave the spot, I had to resend the same address to get him to take me to the address I wrote in so many times before. Consequently you have billed me for $ **.** for this ride! It has NEVER COST ME THIS AMOUNT IN THE PAST! If I do not receive a refund of at least $**.**, the amount that I usually pay for this ride, I will no longer be a Lift Passenger and will be giving my business to Uber. This seems like an elaborate scam to charge me more money than necessary ! I await a Credit and a timely response * Joyce Eisman
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Lyft

Billing Issue
Reported by GetHuman-joyceeis
May 1st, 2018 - a yr ago
I have an issue with Lyft too
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Seen by 2 customers so far
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Items needed
Account holder name
Email address on account
Phone number on account
Date of birth
Timeline
GetHuman-joyceeis started working on this issue
May 1st, 2018 12:57am
GetHuman-joyceeis indicated the issue is not fixed yet.
May 2nd, 2018 2:46am