Problems: Lost Keys *I obtained a ride with a Lyft Driver named Dilia, on April...

GetHuman-k_campbe's customer service issue with Lyft from April 2018

3 views
 | 
50622 similar
 | 
0 following
Help with my Lyft issue
First: share to improve GetHuman-k_campbe's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-k_campbe's next move: find and follow the right step-by-step guide.
Lyft doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-k_campbe will need to dig through the advice provided by Lyft, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-k_campbe can let us know if they help or not.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
The issue in GetHuman-k_campbe's own words
Problems: Lost Keys *I obtained a ride with a Lyft Driver named Dilia, on April **, ****, at *:** PM. I lost my keys in her car.I did not realize that my keys had fallen out of my purse and fell under the passenger seat where I was sitting.*The sequence of steps since *********.*I contacted Lyft and found it impossible to leave a message. My messages kept bouncing back. I attempted to reach the Driver. She returned a call within ** hours. She informed me that she did have my keys. Dilia reported that she drives in my area frequently. She stated that she would drop the keys off at my house. I informed her that I would text her my address. **.*I was not able to text her my address through the Lyft app. *I again attempted to reach Lyft support center. Initially, they did not respond. They later informed me that they would attempt to contact her. I still haven’t heard from her. **.*My ride was Sunday and now it is Wednesday. Everyone’s keys are important. However, I am in a critical situation. My keys are to my car, work, and mailbox. I don’t have a duplicate set. I can’t afford to have a duplicate car key made. My work and mailbox keys cannot be duplicated.*Problem:*My pharmacy sent out my medication and it is in my mailbox now. I called them and they told me it should have been here by last Saturday. They assured me that they are in my box now. *I need my medication. I can't get my medication refilled for another month. I am desperate. I haven't been able to sleep and I experience other side effects without my medication.*What can I do? Karen Campbell ***-***-**** K*C*****@***.com Thank you so much for your service
GetHuman-k_campbe did not yet indicate what Lyft should do to make this right.
I have an issue with Lyft too
How GetHuman-k_campbe fixed the problem
We are waiting for GetHuman-k_campbe to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Lyft's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Lyft issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-k_campbe fixes it.
This email address isn't valid

Lyft

Customer service issue
Reported by GetHuman-k_campbe
Apr 25th, 2018 - a yr ago
I have an issue with Lyft too
Not resolved
Seen by 3 customers so far
Similar issue to 50622 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Account holder name
Email address on account
Phone number on account
Date of birth
Timeline
GetHuman-k_campbe started working on this issue
Apr 25th, 2018 11:23pm