On Burberry frames the temples pieces that hold to main eye frame have fallen out and c...

GetHuman-iwmbrenn's Complaint issue with Luxottica from January 2020

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The issue in GetHuman-iwmbrenn's own words
On Burberry frames the temples pieces that hold to main eye frame have fallen out and can not find. I have tried all day to contact on your web site and all I get when it says to download photo is a terrible ringing sound. This is my *nd set of Blueberry frames and the *nd timepieces have fallen out. Your product is not cheap to buy and look at the results I have had. NOT GOOD. I will give my warranty and purchase info. so you can help me some problems I have had with you products. Warranty BE****. Trt. ********* Purchase date ********** Item * ************ I wish I had the money to buy a better Burberry frame I might have not had any problems. You do have some really nice looking Burberry frames but a little more costly. *Sorry for a long e-mail

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Luxottica

Complaint issue
Reported by GetHuman-iwmbrenn
Jan 29th, 2020 - a year ago
Not resolved
Seen by 11 customers so far
Similar issue to 194 others
0 customers following this

Timeline

GetHuman-iwmbrenn started working on this issue
Jan 29th, 2020 10:20pm

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