I purchased the Radiant Jacket II the end of January and it's all stretched out. I've o...

GetHuman-twylamci's purchase return issue with Lululemon Athletica from March 2019

Help with my Lululemon Athletica issue
Top Tip from another customer
If you are looking for a full refund for an item purchased you will need to return the item within 30 days of the purchase.
The issue in GetHuman-twylamci's own words
I purchased the Radiant Jacket II the end of January and it's all stretched out. I've only worn it maybe * times. Really disappointed.
GetHuman-twylamci did not yet indicate what Lululemon Athletica should do to make this right.
I have an issue with Lululemon Athletica too
How GetHuman-twylamci fixed the problem
I sent an email, explaining what had happened. I had ordered it online, so I provided my order number and I received a response in less than ** hours. They sent me a shipping label and told me that bc it was final sale, the best they could do was send me a credit for the amount. Which is completely fine bc I have lots of items in my cart that I want! Sent it off with Canada post today...they told me it could take a week for them to receive it. They were very apologetic and great to work with to get this resolved quickly.
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Lululemon Athletica

purchase return issue
Reported by GetHuman-twylamci
Mar 26th, 2019 - 25d ago
I have an issue with Lululemon Athletica too
Fixed
Seen by 5 customers so far
Similar issue to 229 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account (if applicable)
Timeline
GetHuman-twylamci started working on this issue
Mar 26th 6:55pm
GetHuman-twylamci confirmed the issue is fixed. Hooray!
Mar 29th 9:53pm