Dear Sir*Madam,*I was travelling with Lufthansa and when i reached the final destinatio...

GetHuman3458663's customer service issue with Lufthansa from August 2019

Help with my Lufthansa issue
First: share to improve GetHuman3458663's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman3458663 may need:
Name on ticket, Booking reference, Billing address, Email address, and Phone number
The issue in GetHuman3458663's own words
Dear Sir*Madam,*I was travelling with Lufthansa and when i reached the final destination I was informed that my baggage didn't arrive . It was really stressful and inconvenient. I had to cancell my earlier appointments because I was told to wait at home for a courier. I also strongly needed to visit my PH because my medicines were in the registered baggage. I didn't take my pills that evening and the next morning , what is really harmful for my health.* Finally when the baggage arrived very late ( * p.m ) I nocited that the suitace's wheels were totally ruined. I would like to add that the suitase was new. I feel stressed and disappointed with that case. *It was my first journey with Lufthansa and this experience wasn't good although my friends recommended me the airlines.* I hope that I will get the refund for the destroyed suitcase, the delight with the delivery and the stress and fears connected with the whole situation

GetHuman3458663 did not yet indicate what Lufthansa should do to make this right.

How GetHuman3458663 fixed the problem

We are waiting for GetHuman3458663 to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Lufthansa customer problems.
How Can I Change My Itinerary with Lufthansa?How Do I Make a Booking with Lufthansa?How Do I Get a Refund from Lufthansa?How do I make a special request for my flight with Lufthansa?
Do you have a customer issue as well?
We can help you get Lufthansa's attention and get better help faster. Tap below to get started.
Having Lufthansa issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Lufthansa

Customer service issue
Reported by GetHuman3458663
Aug 22nd, 2019 - 2 years ago
Not resolved
Seen by 19 customers so far
Similar issue to 5859 others
0 customers following this

Timeline

GetHuman3458663 started working on this issue
Aug 22nd, 2019 8:44am
GetHuman3458663 indicated the issue is not fixed yet.
Aug 25th, 2019 7:54am