Client Name: *Rachael Omorvigho Oddiri*Flight: Lufthansa Fligt from Dallas to Port Har...

GetHuman-veraelue's customer service issue with Lufthansa from December 2018

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The issue in GetHuman-veraelue's own words
Client Name: *Rachael Omorvigho Oddiri*Flight: Lufthansa Fligt from Dallas to Port Harcourt , Nigeria through Frankfort.*Date: December *, ***** Ticket * **************Lost - Mistagged Red HandLuggage****The Lufthansa ground crew took my clients hand luggage ffrom her upon approach to the airplane gate on the Dallas leg of the return trip to Port Harcourt, Nigeria with assurance that the hand luggage was being checked straight to PortHacourt but on arrival, the hand luggage was not included to Port-Hacourt flight,**To make matters worse, my client realized that the luggage tag glued to her boarding pass was that of another passenger ( EGIMEZ*OKTA DFW*FRA**ST, ISTANBUL **This is unacceptable.* The result we want is to have this red hand luggage wit all its content delivered express to my client in Port Harcourt immediately. **Vera Elue, Esq.*Illinois Attorney for Customer, Ms. Oddiri.*Tel: *******-*****Email: V*****@***.com**Rachael Omor Odditi*******- **********
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Lufthansa

Customer service issue
Reported by GetHuman-veraelue
Dec 4th, 2018 - a mon ago
I have an issue with Lufthansa too
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GetHuman-veraelue started working on this issue
Dec 4th, 2018 7:06pm