Purchased a storm door and installation from Lowe’s. Installer said weatherstripping w...
GetHuman-profdam's customer service issue with Lowes.com from December 2018
9 views | 492 similar | 0 following
Help with my Lowes.com issue
Try having Lowes.com call you again?
Always use the GetHuman Phone to call Lowes.com. We wait on hold and get a rep on the line for you faster and for free!
Top Tip from another customer
If you are looking to check the warranty of your order you should refer back to where you ordered this item from. Most items come with a 30 day guarantee.
The issue in GetHuman-profdam's own words
Purchased a storm door and installation from Lowe’s. Installer said weatherstripping would relax over time and cover opening at bottom.*When that never happened and before it was out of warranty, I contacted the Lowe’s store and they told me to call the installer directly. I tried several times and he finally called me back and came out to inspect and confirmed I needed a new part. He ordered the part from the manufacturer through Lowe’s and said it would be about ten days. After two weeks, I called him and he said he would contact Lowe’s and see what happened and reorder if needed and get back to me. I have called several times and installer has not returned my calls.*I want this new part installed within the next two weeks. We have been patient but are extremely frustrated!
Ordering part and sending installer
I have an issue with Lowes.com too
How GetHuman-profdam fixed the problem
We are waiting for GetHuman-profdam to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.
GetHuman-profdam indicated the issue is not fixed yet.
Dec 26th, 2018 6:31pm
Change of Address? Free Concierge.
Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.
Call Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians