********** I went to our local Lowe’s with my girlfriend to purchase a washer , dryer a...

GetHuman-cody_gre's customer service issue with Lowe's from October 2018

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The issue in GetHuman-cody_gre's own words
********** I went to our local Lowe’s with my girlfriend to purchase a washer , dryer and fridge for our new home being completed **********. We received amazing help and after ** minutes of looking and decided we picked out what we wanted. All three items were discounted and it was something we couldn’t pass on. At that point the Lowe’s guy Robert checked inventory only to find that all three items were not in stock and the floor models are not available... this was highly frustrating. Your false advertising has left us in a horrible position for moving into our new home. We both work in the medical industry and time is something we really don’t have, and Lowe’s wasted our time and worse our excitement to make a purchase with you for our new home. We have a Lowe’s card and planned on using it but now there isn’t anything at the the current prices that we are interested in. I have always had high respect for Lowe’s but that respect us quickly fading.
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Lowe's

Customer service issue
Reported by GetHuman-cody_gre
Oct 19th, 2018 - a mon ago
I have an issue with Lowe's too
Fixed
Seen by 5 customers so far
Similar issue to 244 others
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GetHuman-cody_gre started working on this issue
Oct 19th 1:00am
GetHuman-cody_gre indicated the issue is not fixed yet.
Oct 20th 1:05am
GetHuman-cody_gre indicated the issue is not fixed yet.
Oct 20th 2:38am